Frequently Asked Questions
What is Bank Data API?
Who runs the API?
API Access & Features
How do I get an API access key?
What is an API request?
What happens if I exceed my API request volume?
Users will be automatically notified via e-mail and on their Account Dashboard once at least 75%, 90%, and 100% of their monthly API Request allowance has been reached. After reaching 100% of the allowance, API access will be disabled.
What is the API’s uptime?
Plans, Pricing & Payments
What is the difference between free and paid subscription?
The Free Plan is set out to be a “trial version” without a time limit, offering some very basic API functionalities, such as making 1,000 requests/mo API calls and access to all endpoints.
Paid Subscription Plans feature significantly higher monthly API Request volumes, HTTPS encryption, include basic to unlimited and prioritized technical support.
What subscription plan fits my needs?
As soon as you or your application requires more than 1,000 requests/mo, you would be well-advised to sign up for one of the paid Subscription Plans, starting at Startup-friendly USD 39.99 per month.
What payment methods are supported?
Payments can be made via credit card (Visa, MasterCard, Discover, Diner’s Club, American Express). Enterprise and high-volume customers may request annual bank transfer payments to be enabled. You can change your payment method at any given time in the “Payment” section of your account dashboard.
Can I also pay yearly?
Unfortunately, annual billing is not available at the moment.
How can I change my payment frequency?
If you need any assistance changing your billing frequency, please do not hesitate to contact us.